Shipping policy
Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays).
Shipping Methods & Times
IRELAND & UK:
• Standard Shipping: 3-5 business days (Free over €50)
• Express Shipping: 1-2 business days
EUROPE:
• Standard Shipping: 5-10 business days
• Express Shipping: 3-5 business days
WORLDWIDE:
• Standard Shipping: 6-10 business days
• Express Shipping: 5-10 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once shipped, you'll receive a confirmation email with tracking information. Track your order anytime using the link provided.
Customs & Duties
International orders may be subject to customs fees and import duties. These are the responsibility of the recipient and vary by country.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at info.hishroom@gmail.com. We'll work with the carrier to resolve the issue.
Questions?
Email us at info.hishroom@gmail.com