Refund policy
At HiShroom, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of purchase. To be eligible:
• Contact us at info.hishroom@gmail.com within 30 days
• Products must be unused and in original packaging (for sealed items)
• Provide your order number
How to Request a Refund
1. Email us at info.hishroom@gmail.com with your order number
2. We'll respond within 24-48 hours with return instructions
3. Once we receive and inspect your return, we'll process your refund
Refund Processing
Refunds are processed to your original payment method within 5-10 business days. You'll receive an email confirmation once your refund is issued.
Exchanges
Want to exchange for a different product? Contact us and we'll arrange it for you.
Questions?
Reach out to info.hishroom@gmail.com — we're happy to help!